If experiencing an after-hours maintenance emergency i.e. uncontrollable water leak, no heat when less than 50 degrees outside, no air when more than 80 degrees outside, lock-out, and/or other similar matters, call 262.977.7600, select 3 and then 2 for assistance.
Our maintenance department performs preventive maintenance on an on-going basis.
This includes the replacement of air and water filters, smoke detector batteries, appliance checks and community alarm testing—both in and outside the unit.
Proper notice will be distributed in preparation for such maintenance and all dogs must be crated when maintenance is scheduled to
perform these tasks.
As previously stated, all appliances are electric with the exception of your furnace, which is gas-powered.
All washing machines are “High Efficiency” and require “HE” detergent.
Should you ever experience any trouble with your appliances, please contact the leasing office.
A/C units should never be run when the outdoor temperature is less than 50 degrees.
Please be sure to always have your heat running during frigid temperatures—even when traveling.
During frigid temperatures, it is recommended that water be run throughout the apartment, on and off—to prevent any freezing.
To submit a general maintenance request, you may do so via your resident portal, e-mail and/or phone.