Communication

• • The ability to receive our communication is very important, especially when urgent.

  • To assure you are receiving all community updates and notices, be sure to OPT IN to receive e-mails and text messages from our team.

  • To do so, log-in to your resident portal, select ‘profile’ (person icon), and select ‘yes’ to subscribe to ‘email notifications’ and ‘text notifications’, under the user settings.

• • Often times, you’ll receive direct and/or community-wide e-mails sent by our team, from Rent Café.

  • Such e-mails may include invites to resident events, notices regarding entry, maintenance, rent payment, emergency announcements, etc.

  • It is important that you review these e-mails and respond as needed.

  • Please note that though we always strive to hand-deliver notices, e-mail should be the relied form of communication concerning community updates, notices, etc.

  • We may also text you for more informal matters i.e. notice that maintenance is on their way to address a work order, a package has been received, dry-cleaning has been returned, etc.
    

• • You may reach us via phone/text, during office hours, at 262.977.7600.

• • The quickest way to receive an e-mail response is via [email protected]

• • You may reach the Property Manager, Meredith Settler, at [email protected]